How to Send Human or Animal Ashes by Post in the UK
Sending cremation ashes by post is a sensitive matter, and it’s important to make sure you follow the correct postal regulations. Not all couriers will accept ashes, and using the wrong service could lead to your parcel being refused or destroyed.
This guide explains the laws on posting ashes in the UK, packaging requirements, and your Royal Mail delivery options.
⸻
Can You Send Ashes in the Post?
Yes — but only through Royal Mail. Human or animal ashes are a restricted item, meaning they can only be sent under strict conditions.
• Parcelforce Worldwide: 
Not allowed. Ashes are on their prohibited items list.
• Royal Mail: 
Permitted, provided all packaging and service rules are followed.
See official guidance here: What you can and cannot send – Post Office
⸻
Royal Mail Rules for Posting Ashes
Weight Limit
• Ashes must not exceed 50g per item.
Packaging Requirements
To meet Royal Mail’s safety rules, ashes must be:
• Placed in a sift-proof container (so nothing can leak).
• The container must be securely sealed.
• Packed inside strong outer packaging with enough cushioning to prevent damage.
• Clearly labelled with the sender’s name and address on the outside.
⸻
Best Postal Options for Sending Ashes
-
- Royal Mail Special Delivery Guaranteed by 1pm
-
The safest and most reliable option.
• Guaranteed next working day delivery by 1pm (Monday–Friday).
• Includes tracking and compensation cover.
• Posting deadlines:
• At least 1 hour before the Post Office closes.
• No later than 4:30pm (even if the branch closes later).
• No later than 11:00am if your Post Office closes at midday.
Learn more: Special Delivery Guaranteed by 1pm – Royal Mail
⸻
-
- Royal Mail 1st Class Signed For
-
A cheaper option, but not guaranteed.
• Royal Mail delivers 93% of 1st Class mail the next working day, but it may take longer.
• Includes delivery confirmation, but it is not a fully tracked service.
• Compensation is limited to £20 or the item’s value (whichever is lower).
Learn more: Signed For 1st Class – Royal Mail
⸻
Important Things to Know
• The postage you pay covers your original shipment.
• If you receive ashes back (e.g., from a crematorium service), return packs are usually sent 1st Class free of charge.
• You can upgrade return postage (for added security) at your local Post Office.
• Once sent, your parcel is covered by Royal Mail’s service terms and conditions.
⸻
FAQs About Posting Ashes in the UK
Do I need to declare ashes at the Post Office?
Yes. You should let the Post Office know what you are sending. This ensures your parcel is handled in line with Royal Mail’s restricted items policy.
Can I send ashes using Parcelforce or other couriers?
No. Parcelforce and most private couriers prohibit the sending of human or animal ashes. Royal Mail is the only option in the UK.
How much does it cost to post ashes in the UK?
The price depends on the weight and service chosen. Special Delivery is more expensive but includes tracking and compensation, while 1st Class Signed For is cheaper but less secure.
What happens if I don’t package ashes correctly?
If ashes are not packed in a sift-proof container with secure outer packaging, Royal Mail may refuse the parcel or return it to the sender.
⸻
Sending ashes through the post requires care and compliance with Royal Mail rules. By choosing the right service and following the packaging guidelines, you can ensure ashes are sent safely, legally, and respectfully.